Legal
Privacy Policy
Last updated: January 1, 2024
Burnette HVAC is committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
Information Collection
We collect personal information, such as your name, contact details, and any details you provide when requesting our services or contacting us. We may also collect information about your HVAC system and usage to provide tailored recommendations.
Use of Information
We use your personal information to provide our HVAC services, respond to your inquiries, and improve our offerings. We may also use it for marketing purposes, such as informing you about new products or services, unless you opt-out.
Data Security
Burnette HVAC takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We maintain physical, electronic, and procedural safeguards to secure your data.
Third-Party Sharing
We may share your information with third-party service providers who assist us in delivering our services, such as dispatching technicians or processing payments. We ensure these third parties maintain the same level of data protection.
Retention and Deletion
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request the deletion of your information at any time, subject to certain exceptions.
Your Rights
You have the right to access, update, and delete your personal information. You may also opt-out of marketing communications or request restrictions on the use of your data. Please contact us if you wish to exercise these rights.
Changes to this Policy
Burnette HVAC may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website or through other communication channels.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please don't hesitate to contact us at [email protected] or (833) 597-5501.